Shipping policy

HANDLE TIME

All orders will be scheduled for shipment in 1 to 3 business days, excluding holidays.

SHIPPING TIME

We send our products by using UPS / DHL / Fedex / TNT / EMS / DPEX / ARAMEX  and so on. These shipping times may vary at different times of the year.

Here are the times for your region:
US Delivery Time： 7 to 10 business days

Once your order has been processed for shipment, you will receive an automated shipping notification with a tracking number about one day later. The real-time tracking info will be available on the official websites of UPS / DHL / FedEx / TNT / EMS / DPEX / ARAMEX, and so on.

ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders are dispatched Monday-Friday.
We do not ship orders on weekends or bank holidays. Cut-off times for the same-day dispatch of the order:

SHIPPING COST

Free Shipping for all orders over $20+

• $0.00-$19.99 price, Price $2.99
  

We offer Shipping to the door for the United States, the United Kingdom, France, Poland, the Netherlands, Germany, Italy, Sweden, Belgium, Denmark, Luxembourg, Portugal, Finland, Spain, Hungary, Bulgaria, Australia, and Switzerland. 

NO SHIPPING AREA

Puerto Rico,Hawaii,Alaska,

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for over 10 business days, we will issue a replacement.

WHAT HAPPENS IF AN ITEM/PART OF MY ORDER IS MISSING OR DAMAGED?
If one or more items from your order are missing or damaged, contact us within 10 days of receipt of the goods, and our customer service team will resolve this for you.

TIPS

Shipping times are estimated and not guaranteed - delays may happen due to weather, shipping carrier or customs delays, inventory shortages, or other events that we have no control over.

We'll always do everything we can to make sure your order gets to you as quickly as possible.

If you have any questions about shipping, please give us a call at 00 852 9370 5195 or email us at info@blalatoy.com